Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our newsletter, or contact us for support.

• Personal information (name, email address, phone number)
• Account information (username, password, preferences)
• Payment information (processed securely through third-party providers)
• Communication data (messages, feedback, support requests)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, and events
• Monitor and analyze trends, usage, and activities

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

• With your consent
• To comply with laws and regulations
• To protect our rights and prevent fraud
• With service providers who assist us in operating our platform
• In connection with a merger, acquisition, or asset sale

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this policy. We will also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have certain rights regarding your personal information:

• Access and receive a copy of your personal information
• Rectify inaccurate or incomplete information
• Delete your personal information
• Restrict or object to the processing of your information
• Data portability
• Withdraw consent at any time

7. Cookies and Analytics

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Services

Our service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party services.

9. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personally identifiable information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@validateai.com
Address: ValidateAI, Inc.
123 Tech Street, Suite 456
San Francisco, CA 94105